We are accepting only Bulk orders now, wait for the next update soon.
We are accepting Bulk orders now.
Frequently Asked Question
FREQUENTLY ASKED QUESTIONS
Yes, at MediThread, we strive to ensure that the products you see on our website accurately represent the items we provide. We use high-quality images to showcase our garments, and our team ensures that every product is crafted to match the design, color, and quality depicted. However, please note that slight variations may occur due to lighting, screen settings, or fabric batches. If you have any concerns, feel free to reach out to us!
You can view your sales receipt in the "Order History" section of your account. Once your order is complete, a receipt will be automatically generated and available for download. If you made a guest purchase, you’ll receive an email with your receipt attached. If you need any assistance locating it, feel free to contact our support team!
At MediThread, we want you to be completely satisfied with your purchase. If you need to return an item, please follow these steps:
- Visit our "Returns" page and fill out the return request form.
- Ensure the item is unused, in its original condition, and with all tags attached.
- Once your return request is approved, you'll receive a return shipping label.
- Pack the item securely and send it back to us using the provided label.
Please note that returns must be made within 30 days of receiving your order. For more details, refer to our full return policy or contact our customer support team for assistance.
Yes, we frequently restock popular items that are temporarily out of stock. However, restocking depends on product availability from our suppliers and demand. To stay updated on restocks, we recommend signing up for notifications on the product page. You'll receive an alert as soon as the item becomes available again. If you have specific questions about an item, feel free to contact us directly!
We ship orders to a wide range of locations. You can have your order shipped to any address within the country, including residential and business addresses. During checkout, you’ll be able to select your preferred shipping address. Please ensure the address is accurate to avoid any delays. If you're located outside our primary shipping area, please contact our customer support team to inquire about international shipping options.